20 Mar 2023
Spa Business Handbook
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Handbook contents
1. Cover: Spa Business Handbook 2020-2021
5. Editor's letter: Time to shine
12. Spa Foresight
26. Development Pipeline
68. Industry insights: Industry Predictions
102. Industry insights: The Future of Spa Design
126. Industry insights: Future-Proofing Wellness Design
130. Industry insights: Best of Both Worlds
136. Industry insights: The Colour of Spa
138. Industry insights: Nature & Well-Being
142. Industry insights: Adapting to a post-COVID world
144. Industry insights: Well Rated
148. Industry insights: Future Shock
150. Industry insights: Eating Well
154. US Research: Manner of Speaking
158. UK Research: New Perspectives
162. Global Research: Rest & Relaxation
166. Global Research: The Wellness Effect on Real Estate
170. Global Research: Matter of Minds
174. Global Research: All Booked Up
178. Asia Research: Luxury Travel in the Post COVID-19 World
182. Spa consultancies & franchises: Consultant Profiles
182. Consultant profile: bbspa_Group
184. Consultant profile: Blu Spas, Inc.
186. Consultant profile: Devin Consulting
188. Consultant profile: Global Project & Spa Advisory
190. Consultant profile: Impact Business Health & Wellbeing
192. Consultant profile: ISM SPA
194. Consultant profile: Robert D Henry Architects
196. Consultant profile: Spa Bureau
198. Consultant profile: The Wellness
200. Spa consultancies & franchises: Contract Management
202. Spa consultancies & franchises: Spa Consultants
211. Spa consultancies & franchises: Spa Franchises
214. Products & services: Company Profiles
304. Products & services: Spa-Kit
312. Products & services: Contact Book
384. Listings: Spa Training Directory
396. Listings: Spa Course Selector
407. Listings: Trade Associations
410. Listings: Events Calendar
Company/Consultancy profiles
Aquaform
Art of Cryo
Barr + Wray Ltd
bbspa_Group
BC SoftWear Ltd
Beltrami Linen S.r.l.
Bioline Jatò
Blu Spas, Inc.
Booker by Mindbody
Circadia
Comfort Zone
Concept Spa & Golf
Crown Sports Lockers (UK) Ltd
Devin Consulting
Drom UK Ltd
Gharieni Group
Global Project & Spa Advisory
Impact Business Health & Wellbeing
IONTO Health & Beauty GmbH
ISM SPA
Iyashi Dome
J Grabner GmbH
Kemitron GmbH
KLAFS GmbH & Co KG
Lemi Group
Living Earth Crafts
Matrix
MCCM Medical Spa
Oakworks Inc
Phytomer
Red Light Rising Ltd
ResortSuite
RKF Luxury Linen
Robert D Henry Architects
Soleum
Sothys Paris
Spa Bureau
Spa Vision
Starpool
TAC | The Assistant Company
TechnoAlpin
Thalion Laboratories
The Wellness
TyloHelo
Unbescheiden GmbH
Universal Companies
Vinesime
VOYA
WDT Werner Dosiertechnik GmbH & Co. KG
Wellness Solutions
Yon-Ka
Zenoti
Zimmer MedizinSysteme GmbH
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Spa Business Handbook
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Spa Business Handbook
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Spa Business Handbook
2018 issue
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Spa Business Handbook
2017 issue
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2016 issue
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Spa Business Handbook
2015 issue
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2014 issue
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2013 issue
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2012 issue
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1
Cover
Spa Business Handbook 2020-2021
Sponsored by Gharieni
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5
Editor's letter
Time to shine
The wellness industry has a chance to show the world how we can help build a healthier world, says Jane Kitchen
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68
Industry insights
Industry Predictions
Professionals working in all aspects of spa and wellness across the world share their predictions for the future
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102
Industry insights
The Future of Spa Design
Designers and consultants report on what the spa of tomorrow will look like
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126
Industry insights
Future-Proofing Wellness Design
Designer Adria Lake on the future of wellness spaces
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130
Industry insights
Best of Both Worlds
What’s involved in creating a successful integrative wellness destination?
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136
Industry insights
The Colour of Spa
Rianna Riego on the need for diversity in the spa and wellness industry
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138
Industry insights
Nature & Well-Being
Thierry Malleret on how access to nature has taken on an even greater importance
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142
Industry insights
Adapting to a post-COVID world
Kevin Kelly reflects on what the future holds for spa and wellness
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144
Industry insights
Well Rated
Ann Marie Aguilar outlines details of a new health & safety rating
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148
Industry insights
Future Shock
Mary Tabacchi on how AI will affect the spa and wellness industry
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150
Industry insights
Eating Well
Heather Kolakowski details the latest in nutritional trends and science
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154
US Research
Manner of Speaking
ISPA’s latest consumer study
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158
UK Research
New Perspectives
Consumer insight from the UK
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162
Global Research
Rest & Relaxation
The WTA’s 2020 Consumer Survey looks at post-pandemic vacation motivation
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166
Global Research
The Wellness Effect on Real Estate
A new report on how wellness activities impact hotel revenues and profits
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170
Global Research
Matter of Minds
A study on the mental wellness industry
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174
Global Research
All Booked Up
Spa software suppliers reveal their insights on booking trends
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178
Asia Research
Luxury Travel in the Post COVID-19 World
Agility Research finds reason for optimism
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200
Spa consultancies & franchises
Contract Management
Companies that run spa facilities
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202
Spa consultancies & franchises
Spa Consultants
Spa consultants from around the world
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211
Spa consultancies & franchises
Spa Franchises
International spa franchises
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214
Products & services
Company Profiles
Suppliers for the spa industry, complete with contact details
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304
Products & services
Spa-Kit
A selection of new products, services and equipment for the spa industry
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312
Products & services
Contact Book
A listing of details of spa suppliers
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384
Listings
Spa Training Directory
Details for spa training companies
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396
Listings
Spa Course Selector
A guide to global spa training courses
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407
Listings
Trade Associations
Details of different national and regional trade associations for the spa industry
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410
Listings
Events Calendar
The biggest conferences, exhibitions and networking events for the spa industry over the coming year
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