09 Jun 2023 Spa Business Handbook
 
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2012 features
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5   Editor's letter
A Year of Opportunity
It's a time of accelerating change in the industry, as operators embrace powerful emerging technology , adopt alternative business models and explore lucrative new markets

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8   Spa projects
Development Pipeline
An overview of standout spa projects under construction globally

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18   Worldwide industry events
Diary Dates
Networking events, conferences and trade shows for spa professionals

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26   Who's who
Movers & Shakers
Leading industry figures on their careers, future opportunities and challenges

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48   Who's who
Spa Management & Consultants
New to 2012, this section lists companies that specialise in spa contract management, consulting and research

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54   Who's who
Trade Associations
A round-up of spa and wellness industry organisations across the world

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66   Industry insights
Sector Stats
Top-line spa industry figures at a glance

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70   Research
Recovery Position
Although spas in hotels are taking longer to bounce back than other departments, PKF predicts that they will lead in revenue in the years ahead

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74   Trends
Business Talk
In our business trends, we predict the rise of budget spas and corporate wellness

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78   Trends
Fitness Focus
Health and fitness trends for spa operators

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82   Trends
New Opportunities
Elaine Fenard gives advice on how to make the latest consumer and industry trends work in your spa operation

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86   Industry insights
Future Proof
Susie Ellis is calling for more spas to sign up to industry resource SpaEvidence.com

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90   Ask An Expert
Franchising
We take a look at the growing number of franchise spa businesses globally

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98   Industry insights
Healthy Attitude
What do spa operators need to do to tap into the new corporate wellness market? Mia Kyricos explains

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102   Training
Leading From Behind
Anna Bjurstam on the state of spa management training and how an exciting new study may encourage change

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106   Industry insights
Technology
Daniel Lizio-Katzen explains how to use the latest spa technology effectively
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110   Industry insights
The Future Of Growth
What new directions will the industry take? Richard Dusseau reports
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114   Industry insights
Performance Review
Julie Garrow explains why tracking and analysing spa data is so crucial
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122   Industry insights
World Wellness
Terry Stevens' overview of wellness tourism hot spots globally
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127   Products and Services
Company Profiles
A showcase of leading companies in the international spa and wellness industry
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188   Products and Services
Spa-kit
We highlight products, equipment and services for spa businesses
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196   Products and Services
Contact Book
An A-Z listing of contact details for a wide array of industry equipment and product manufacturers and service providers
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226   Products and Services
Product Selector
Products, equipment and services broken down into useful categories
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248   Training
Training Directory
A-Z contact information for a selection of spa training organisations around the world
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258   Training
Course Selector
A helpful guide which lists spa training courses by type and subjects covered
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