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20 Sep 2017 Spa Business Handbook
 
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5   Editor’s Letter
Taking the initiative
Welcome to the latest edition of the Spa Business Handbook
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14   Future view
Spa Foresight™ 2015
Tribal investments, invisibles and faecal transplants all feature in this year’s forecasts from Spa Business magazine
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28   Future view
Development Pipeline
Helen Andrews outlines key spa developments that are under construction around the world
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66   Global Research
Source Market
The latest SRI figures reveal that North America and Europe aren’t the only spa markets to watch these days. Katherine Johnston explains why
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70   Africa Research
Growth Spurt
South Africa’s spa sector is booming according to new data from Intelligent Spas
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74   Asia Research
Joining Forces
South-east Asia’s single market economy and Thai spa-goer habits are the focus of a study by Stenden Rangsit University. Prantik Bordoloi reports
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80   Europe Research
First Impressions
A spa benchmarking scheme has launched in the UK, but what do the figures say about the market and what do operators have to say on the matter?
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84   Europe Research
What Customers Want
A survey of UK spa-goer preferences
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88   Europe Research
History of Health
Nina Tsymbal analyses a market report wellness tourism in Russia
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92   North America Research
Total Impact
Andrea Foster on PKF’s hotel spa research and the wellness ripple effect
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96   North America Research
The Long View
Visits to spas in the USA are at a record high and key metrics are up too according to the latest industry study by ISPA. But what’s driving this success?
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100   North America Research
Social Standing
Leonor Stanton analyses ISPA’s spa-goer and social media survey
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106   Industry insights
Expert Predictions
Thought leaders from around the world, working in different industry sectors, on what’s coming down the line
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112   Industry insights
Group Effort
Susie Ellis outlines a number of industry initiatives that are flourishing thanks to the Global Wellness Institute
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116   Industry insights
Model Behaviour
The Futures Company on how macro trends are reshaping corporations
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122   Industry insights
Unchartered Territory
Horwath HTL and GOCO Hospitality highlight key spa business trends
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128   Industry insights
Breaking the Mould
It’s time to throw out traditional consumer behaviour models says Trendwatching.com
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133   Spa consultancies
Consultant Profiles
A showcase of top spa consultancies
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146   Spa consultancies
Contract Management
Companies around the world which run spa facilities on a third-party basis
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148   Spa consultancies
Spa Consultants
A listing of spa consultants globally
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155   Products and Services
Company Profiles
A snapshot of what leading suppliers and service providers in the international spa and wellness industry have to offer
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244   Products and Services
Spa-Kit
Creams, clothing and computer systems all appear this selection of products, equipment and services for spas
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252   Products and Services
Contact Book
An A-Z listing of contact details for a wide array of spa supply companies worldwide
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290   Products and Services
Product Selector
A categorised index of spa suppliers
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316   Listings
Spa Training Directory
Contact details of spa training organisations
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329   Listings
Spa Course Selector
A guide to global spa training courses by type and by subjects covered
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340   Listings
Trade Associations
A region-by-region overview of spa and wellness-related organisations
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348   Listings
Diary
Details of conferences, exhibitions and networking events for spa professionals
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