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18 Nov 2017 Spa Business Handbook
 
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5   Editor’s Letter
Is it time to raise capture rates?
Key studies in our Research Round-up section show that it’s been another positive year for the global spa sector
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12   Trends
Spa Foresight™ 2014
Edible environments, robot therapists and war zones feature in this year’s forecasts from Spa Business magazine
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26   Spa projects
Development Pipeline
An overview of some of the most interesting and innovative spa concepts and projects that are underway worldwide
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62   Thought Leaders
Expert Predictions
Leaders from the design, travel and wellness sectors share their thoughts on future industry obstacles and opportunities
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70   Industry insights
Wellness Trends
The Futures Company outlines trends and concepts that will shape the health and wellness market in the coming year
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76   Green
Eco-spa 2020
Green Spa Network members design a planet-friendly spa for the future
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80   Industry insights
Forums For Change
GSWS’s Susie Ellis reports on plans for growth in six spa industry sub-sectors
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84   Training
Career Move
Lori Hutchinson points out the key findings from a global spa manager survey
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88   Survey
Pay Day
Disparities in therapist pay globally are highlighted in a unique survey organised by Lisa Starr for the Spa Business Handbook
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96   Global Research
Destination: Wellness
SRI International reveals the world’s fastest growing wellness tourism destinations
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102   Asia Research
Gearing Up For Growth
PwC research shows that India’s wellness market will soon reach US$16bn. Leonor Stanton takes a look at where spas fi t in and the challenges and opportunities for growth
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108   Asia Research
Both Sides
Prantik Bordoli analyses one of the latest surveys focused on the managers and customers of spa facilities in Thailand
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112   Middle East Research
Income Tacts
The KPIs of spas in Jordan, Qatar and Lebanon form the basis of a survey by PwC Middle East. Mohammad Dahmash reports
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116   North America Research
Pay Attention
The latest US spa industry research by ISPA includes a more detailed look at wages, salaries and benefi ts. PwC’s Colin McIlheney highlights the key figures
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120   North America Research
Healthy Customers, Healthy Profits
PKF research shows that US hotel spa revenue is rising thanks, in part, to healthfocused clients. Andrea Foster investigates
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125   Spa consultancies
Consultant Profiles
A showcase of some of the top spa consultancies and management firms
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134   Spa consultancies
Spa Consultants
A-Z contact details for a wide selection of companies worldwide which specialise in spa consultancy and contract management
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143   Products and Services
Company Profiles
A snapshot of what the leading suppliers and service providers in the international spa and wellness industry have to offer
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226   Products and Services
Spa-Kit
Software, saunas, showers and skincare all appear in this section which features a range of products, equipment and services for spa businesses
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234   Products and Services
Contact Book
An A-Z listing of contact details for a wide array of spa supply companies. Includes industry equipment and product manufacturers as well as service providers
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266   Products and Services
Product Selector
A categorised index of suppliers – search to find the products, equipment and services you need for your spa
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290   Listings
Training Directory
A-Z contact information for spa training organisations, including those offering spa management courses, around the world
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302   Listings
Course Selector
A guide to global spa training courses by type and by subjects covered
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313   Listings
Trade Associations
A region-by-region overview of spa and wellness-related organisations
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324   Listings
Diary
Details of conferences, exhibitions and networking events for spa professionals
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