Handbook contents: Editor’s Letter: Is it time to raise capture rates? Trends: Spa Foresight™ 2014 Spa projects: Development Pipeline Thought Leaders: Expert Predictions Industry insights: Wellness Trends Green: Eco-spa 2020 Industry insights: Forums For Change Training: Career Move Survey: Pay Day Global Research: Destination: Wellness Asia Research: Gearing Up For Growth Asia Research: Both Sides Middle East Research: Income Tacts North America Research: Pay Attention North America Research: Healthy Customers, Healthy Profits Spa consultancies: Consultant Profiles Consultant Profiles: Thermarium Bäder-Bau GmbH Spa consultancies: Spa Consultants Products and Services: Company Profiles Products and Services: Spa-Kit Products and Services: Contact Book Products and Services: Product Selector Listings: Training Directory Listings: Course Selector Listings: Trade Associations Listings: Diary

Company/Consultancy profiles: Aloys F. Dornbracht GmbH & Co. KG Barr + Wray Ltd BeautyPro Biologique Recherche Book4Time Bradford Products Christina Concept Software Systems Dröm UK Ltd Elemental Herbology ESPA Ez-Runner Systems Ltd Fashionizer Spa Float Spa Kft. Gharieni Group GmbH HydroPeptide Intraceuticals Inviion® by Schetterer Consult GmbH Karma Spa Pte Ltd KLAFS GmbH & Co. KG Lemi by Brusaferri Life Fitness UK Ltd Lux Elements GmbH & Co KG Matrix Fitness Mindbody Oakworks Inc Paradigm Shift Japan KK Promet Spa Wellness ResortSuite RKF luxury linen Sky-Skan Europe GmbH Sommerhuber GmbH Sothys UK SpaBooker Spafinder Wellness, Inc.® Sparcstudio Ltd SpaSoft® Springer-Miller International Steiner Spa Consulting Subtle Energies TAC | The Assistant Company THALION Laboratories Unbescheiden GmbH VOYA WTS International

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