03 Dec 2023
Spa Business Handbook
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Handbook contents
1. Cover: Spa Business Handbook 2023
5. Editor's letter: Shifting Needs
12. Spa trends: Spa Foresight™ 2023
30. Spa projects: Development Pipeline
70. Industry insights: Industry predictions
86. Industry insights: Strength in numbers
90. Industry insights: Trend watching
92. Industry insights: Onsen healing
98. Industry insights: Shaping the future
100. Industry insights: Changing expectations
104. Industry insights: Emotional rescue
108. Industry insight: Mahesh Natarajan, Ananda
110. Industry insight: Patrizia Bortolin, Preidlhof
112. Industry insight: John Stewart, Kamalaya
113. Industry insight: Heather Stewart, Healing Arts Center & Spa
114. Industry insight: Marina Efraimoglou, Euphoria Retreat
116. Industry insights: From health to wealth
122. Industry insights: Korean wellness
126. Industry insights: Hot topic
134. Global research: Walking our talk
138. Global research: Tour de force
142. US research: Milestone moment
146. Global research: Wellness for all
152. China research: Outbound rebound
156. Global research: Healthy buildings, healthy people
160. Global research: Pay day
168. Global research: What consumers want
174. Spa consultancies: Spa consultant profiles
174. Consultant profile: bbspa_Group
176. Consultant profile: Curry Spa Consulting
178. Consultant profile: Devin Consulting
180. Consultant profile: Global Project & Spa Advisory
182. Consultant profile: Robert D. Henry Architects
184. Consultant profile: Spa Bureau
186. Consultant profile: TLEE Spas + Wellness
188. Consultant profile: The Wellness
190. Consultant profile: Wynne Business Consulting and Education
192. Spa consultancies: Spa contract management listings
194. Spa consultancies: Spa consultant listings
201. Spa consultancies: Spa franchise listings
204. Products & services: Company profiles
320. Products & services: Spa-kit.net
330. Products & services: Contact book
376. Products & services: Product selector
408. Listings: Spa training directory
420. Listings: Spa course selector
430. Listings: Trade Associations
433. Listings: Events calendar
Company/Consultancy profiles
Agilysys
AMRA Skincare
Aquaform
Art of Cryo
Barr + Wray Ltd
bbspa_Group
BC SoftWear Ltd
Beltrami Linen S.r.l.
Bioline Jato
Biologique Recherche
Book4Time Inc.
Booker by Mindbody
Cariitti Oy
Cellcosmet
Clinique La Prairie
Comfort Zone
Curry Spa Consulting
Devin Consulting
Drom UK Ltd
ESPA
Essence
Evolution-U Spa Academy
G.M. Collin
Gharieni Group
Global Project & Spa Advisory
Hydrafacial
Immunocologie Skincare
ISPA (International SPA Association)
Iyashi Dome
JK Health & Beauty Technologies Group Plc
Kemitron GmbH
KLAFS GmbH
Lemi Group
Living Earth Crafts
Matrix
MECOTEC GmbH
myBlend
Myndstream
Myrtha Wellness
Oakworks
Phytomer
Power Plate
Premier Software - part of Journey Hospitality
Promet Spa Wellness
RKF Luxury Linen
Robert D. Henry Architects
SALT Chamber
Seed To Skin
Skinhaptics
Sommerhuber GmbH
Sothys Paris
Spa Bureau
Spa Supply Solutions
SpaSoft Springer-Miller Systems
Subtle Energies
Swissline by Dermalab
TAC - The Assistant Company
TechnoAlpin Indoor
Terres d’Afrique
The Wellness
TLEE Spas + Wellness
Universal Companies
Vinesime
WDT Werner Dosiertechnik GmbH & Co. KG
Wynne Business Consulting and Education
Yon-Ka
Zenoti
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2023
features
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1
Cover
Spa Business Handbook 2023
Sponsored by Gharieni
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5
Editor's letter
Shifting Needs
New generations and a change in consumer mindset in a post-pandemic world mean that spas are well-poised to take on roles that go far beyond the treatment room
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12
Spa trends
Spa Foresight™ 2023
The Spa Business editorial team shines a light on new trends coming down the tracks
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30
Spa projects
Development Pipeline
A look at standout spa and wellness projects underway around the world
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70
Industry insights
Industry predictions
Professionals working in all sectors of the spa and wellness industry share their predictions
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86
Industry insights
Strength in numbers
Margo Badzioch shares highlights from technology platform Mindbody’s survey of 17,000 wellness consumers
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90
Industry insights
Trend watching
McKinsey’s latest research reveals six of the most crucial wellness trends
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92
Industry insights
Onsen healing
Tomonori Maruyama on a new wave of hot springs development underway in Japan
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98
Industry insights
Shaping the future
With the emergence of ChatGPT, Jeremy McCarthy asks if spas are ready for AI
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100
Industry insights
Changing expectations
Amanda Al-Masri on consumers’ evolving needs when it comes to spa & wellness
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104
Industry insights
Emotional rescue
Jane Kitchen highlights how spas around the world are offering true transformation
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116
Industry insights
From health to wealth
Emlyn Brown looks at how wellbeing is set to transform business – and society
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122
Industry insights
Korean wellness
Leekyung Han on South Korea’s potential
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126
Industry insights
Hot topic
Jane Kitchen takes a look at the myriad of hot springs projects around the world
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134
Global research
Walking our talk
A first-ever study of leaders in wellbeing
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138
Global research
Tour de force
WeTravel’s survey on wellness and retreat booking trends for 2023
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142
US research
Milestone moment
ISPA’s latest research finds revenue is at an all-time high at American spas
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146
Global research
Wellness for all
The Global Wellness Institute’s new study defines ‘wellness policy’ for the first time
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152
China research
Outbound rebound
Finn Partners and CSG offer new research into the changing behaviours and needs of today’s affluent Chinese travellers
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156
Global research
Healthy buildings, healthy people
Ann Marie Aguilar on healthy workplaces
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160
Global research
Pay day
A look at spa salaries around the world
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168
Global research
What consumers want
Results from WTA’s latest consumer survey
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174
Spa consultancies
Spa consultant profiles
Global consultancy contacts
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192
Spa consultancies
Spa contract management listings
Spa and wellness operator contacts
View in digital edition
194
Spa consultancies
Spa consultant listings
Spa consultants from around the world
View in digital edition
201
Spa consultancies
Spa franchise listings
International spa franchises
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204
Products & services
Company profiles
Suppliers to the spa industry, complete with contact details
View in digital edition
320
Products & services
Spa-kit.net
A selection of new products, services and equipment for the spa industry
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330
Products & services
Contact book
A listing of spa suppliers
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376
Products & services
Product selector
A listing of spa suppliers by product category
View in digital edition
408
Listings
Spa training directory
Details for spa training companies
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420
Listings
Spa course selector
A guide to global spa training courses
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430
Listings
Trade Associations
Details of different national and regional trade associations for the spa industry
View in digital edition
433
Listings
Events calendar
The biggest conferences, exhibitions and networking events for the spa industry over the coming year
View in digital edition
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